Gold Service Contract

Includes all labour and travel costs (but not parts) for the scheduled equipment, allowing you to budget without having to take additional call-out charges into account.

• Includes one complete Hardware and Software check to identify any areas requiring attention before they become problematic.
• Provides at least one performance verification of the complete system (including Malvern-supplied accessories) using traceable standards.
  (This may be repeated in the event that a service intervention necessitates re-verification of the system during the contract period.)
• Includes a performance verification certificate.
  

Gold Pharma Service Contract for particle characterization systems operating under GxP regulations.

• Includes all labour and travel costs (but not parts) for the scheduled equipment, allowing you to budget without having to take additional call-out charges into account.
• Includes one complete Hardware and Software check to identify any areas requiring attention before they become problematic.
• Provides at least one Operational Qualification of the complete System (including Malvern-supplied a ccessories) using traceable standards.
  (This may be repeated in the event that a service intervention necessitates re-verification of the system during the contract period.)
• Includes provision of a Performance Verification Certificate together with full documentation Complete System (Bench and Accessories) Operational Qualification using traceable standards and issue of a performance verification certificate together with full documentation.